Shipping Policy
Free freight shipping in the United States is included in the price of machines as long as the delivery destination is a commercial business located in the contiguous 48 States with a receiving dock or a forklift for unloading. Some exclusions do apply, which will be noted in the listing.
For residential deliveries or deliveries requiring a lift gate, there will be an additional charge to cover the added expenses charged by the freight company. Please call for details.
Additional charges may be applicable. These charges include by are not limited to Lift Gate, Residential Delivery, Appointment Required, Special Access, and others.
Return Shipping
Buyer is responsible for shipping costs to and from their location. The item must be repacked and returned in a manner similar in which is was received.
Return Policy
All Sales Are Final. Any equipment sold as ‘used’ is sold as-is and as described without warranty unless otherwise stated in the listing. All refurbished machines are built to industry standard. Once shipped, all sales are final. All items sold ‘as is’ and as described without warranty unless otherwise stated in the listing. However, if we decide to waive any part of our policy, by our sole determination, there will be a 25% restocking fee plus all freight costs incurred. If we have shipped the wrong item or if there was shipping damage, please contact us at 717-359-5281.
Refund policy
We do not provide refunds after the product is shipped, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read the product description before making a purchase. You must contact the product’s manufacturer to make a warranty claim.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
info@ultracaresystems.com
1801 Frederick Pike, P.O. Box 1801, Littlestown, PA 17340
This document was last updated on December 27, 2021
